30061-007
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Business 30061 - Business Professional Practices
Management & Information Systems Department
Kent State University
Spring 2015
SECTION CRN DAY TIME LOCATION
007 21727 Tuesday 9:55 AM – 10:45 AM A 311
NOTE: Students MAY NOT attend a section other than the one for which they are registered.
INSTRUCTOR: Yvette D. Clayton, MBA
OFFICE: College of Business - # A 410
PHONE: 330-672-1159
HOURS: Monday & Wednesday: 8:15 a.m. – 9:45 a.m.
Tuesday & Thursday: 4:15 p.m. – 5:15 p.m.
Also by appointment
EMAIL: yclayton@kent.edu
Text: Anderson, L. & Bolt S. Business Professional Practices BUS 30061. Pearson Custom Library.
(Note: Use text with the caveat that some organizational and formal elements will vary from author to author. When there is a “disagreement” between the author of the textbook and your instructor, always defer to the instructor).
Student Learning Outcomes:
1. Be able to deliver professional oral presentations.
2. Be able to deliver presentations that are visually appealing.
3. Understand different organizational cultures and hierarchies.
4. Understand professional ethics and etiquette.
5. Be able to think critically about communication conflicts and convey messages that result in a professional outcome.
Course Prerequisites:
BUS 10123, COMM 15000, ENG 11011 and ENG 21011 Corequisite: ENG 30061
Students in the course who do not have the proper prerequisites risk being deregistered from the class.
Course Description:
The purpose of this course is to help students develop appropriate approaches to oral communications given organizational cultures and hierarchies, proper business etiquette (regarding dress, dining and behaviors) and other professional business acumen. This course is linked with ENG 30061. Therefore, students must be registered for the matching section of that course with this course.
NOTE: This course and ENG 30061 give students instruction in, and practice with, business communication. Re-enforcing the link between the two courses, one activity from these courses is connected: the job application activities.
Job application materials: Students will develop a resume and elevator pitch in the BUS 30061 course. In the ENG 30061 class, as part of the correspondence portfolio assignment, they will develop an application letter that will be based on the resume they develop for BUS 30061.
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Graduating Seniors:
If you are eligible to graduate, it is your responsibility to apply for graduation before the set deadline (May Graduation: Apply before September 15th August Graduation: Apply before December 15th December Graduation: Apply before March 15th). If you apply after the deadline you will be assessed a $200 late fee. Please see your academic advisor as soon as possible if you are uncertain as to your progress toward graduation. To apply for graduation complete the following steps: Log onto your Flashline account (1) Click on the Student Tools tab (2) Look in the Graduation Planning Tool Box (3) Click on Application for Graduation. If an error message appears, you must contact your advisor.
Class enrollment:
Students have responsibility to ensure they are properly enrolled in classes. You are advised to review your official class schedule (using Student Tools on FlashLine) during the first two weeks of the semester to ensure you are properly enrolled in this class and section. Should you find an error in your class schedule, you have until Sunday, January 25 , 2015 to correct the error. If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.
Course Withdrawal Deadline: For Spring 2015, the course withdrawal deadline is Sunday, March 22, 2015.
Students with disabilities:
University policy 3342-3-01.3 requires that students with disabilities be provided reasonable accommodations to ensure their equal access to course content. If you have a documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments. Please note, you must first verify your eligibility for these accommodations through Student Accessibility Services (contact 330-672-3391 or visit http://www.kent.edu/sas/index.cfm for more information on registration procedures).
Academic Honesty:
Academic honesty: Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit. In addition, it is considered to be cheating when one cooperates with someone else in any such misrepresentation. The use of the intellectual property of others without giving them appropriate credit is a serious academic offense. It is the University's policy that cheating or plagiarism result in receiving a failing grade for the work or course. Repeat offenses result in dismissal from the University.
Plagiarism:
Plagiarism means to take and present as one’s own a material portion of the ideas or words of another or to present as one’s own an idea or work derived from an existing source without full and proper credit to the source of the ideas, words or works. This definition includes using another student’s work as your own as well as inadequately referencing other sources in your work. Plagiarism carries a variety of sanctions, ranging from lowering of the grade to dismissal from the University. The Universal Policy on Plagiarism is published in the KSU Phone Directory under “Student Cheating and Plagiarism.” You are responsible for knowing and abiding by this policy.
Extra Credit:
There will be no extra credit available for this class.
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Presentation Attendance:
During the semester, students can earn up to 60 points (10 points per class) for presentation attendance. Attendance is expected. Attendance will be taken each time there are presentations. Tardiness (more than 10 minutes late) may affect the presentation attendance grade. Arriving to any class meeting more than 25 minutes late or leaving with 25 minutes left in the class will result in an absence. Excessive absences could result in one grade lower or more. The points listed below for each assignment will be used to determine the final grade.
“If you do what you’ve always done, you’ll get what you’ve always gotten.” (Anthony Robbins)
Grading:
Assignment
Points
Grade
Points
Presentation Attendance
60
A
441 - 490
Discussion Board
20
B
392 - 440
Written Book Activity
10
C
343 - 391
Presentations (3 @ 60 points each)
180
D
294 - 342
Required Resume Assignment
50
F
245 - 293
Quizzes ( 7 @ 10 points each)
70
Final Exam
100
TOTAL POINTS POSSIBLE
490
This class is structured to assist you in your professional career. Therefore, you must maintain a professional mindset. In order to prepare, approach this class as you would a job. Your syllabus and book are tools to be considered as an employee handbook. Therefore, it will be your responsibility to know important assignment dates and other pertinent information. You are expected to conduct yourself in a professional manner at all times. Consider your classmates as co-workers and your instructor as the CEO of the organization.
Please do not expect points to be given to you – they must be earned – just as promotions are in a job. If you work hard, your grade will reflect it. If not, your grade will reflect that, as well. Bring your best self to “work” each day you attend!
ASSIGNMENTS / PRESENTATIONS:
The order of all individual presentations will be determined by a random drawing. The process will be discussed in detail. Group presentations will be in numerical order. Rubrics will be available before each presentation. In addition to the instructor’s evaluation of the presentations, peer evaluations will be given as well. More information will be provided in class about peer evaluations. Also, please site your sources used in presentations. ALL PRESENTATIONS MUST BE DELIVERED IN PERSON (NO EXCEPTIONS). PRESENTATIONS ARE TO BE DELIVERED ON THE DAY YOU ARE TO PRESENT –unless there is an exception which includes sickness, death in the family, and university functions performed out of town (such as field trips, sports activities, etc.). Notification of any exceptions is required before missed work. Else, excuse will not be granted. Not being prepared on time, not understanding the assignment, etc. are NOT valid reasons to miss a presentation. If you are not prepared to present on the day you are assigned, you will NOT be allowed to present on a different day and will be given the grade of “0” for the missed presentation.
Cell phones are strictly prohibited in class. Lap tops are as well unless instructed to bring to class. If you use unauthorized technology during presentations, 20 points will be deducted from your presentation.
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Please bring your presentation on a flash drive to save time. Trying to sign into various accounts before presentations, takes up additional time. Professional dress is required for ALL presentations.
TIMED PRESENTATIONS:
The group and final presentations will be timed. You will not be allowed to go over the amount of time allotted. If you run out of time (hear the alarm at any time) during your presentation, that constitutes going over and the lowest grade on the rubric for that particular section will be assessed….NO EXECPTIONS. Therefore, it is in your best interest to practice your presentations in advance.
EMAIL NOTIFICATIONS:
Emailing is regularly used for communication in the business world. Periodically, I will send emails as a way to communicate important information. Therefore, please start getting in the habit of checking your email regularly.
CHAPTER TOPICS:
It is your responsibility to complete the readings and be thoroughly prepared for quizzes.
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PRESENTATIONS & ASSIGNMENTS:
ELEVATOR PITCH PRESENTATION (60 points):
Students will present their elevator pitch in front of the class for critique from fellow classmates as well as the instructor. These presentations will take place on 2/3/15.
REQUIRED RESUME ASSIGNMENT (50 points):
Students are required to make an appointment with the College of Business Career Services Office located in room #A 309 (not to be confused with the Career Services Center located in Schwartz) and have their resume reviewed in person by 4/28/15. To make an appointment, use the following link:
https://advising.ehhs.kent.edu/index.php?gid=33
Please note that all appointments must be made at least three weeks in advance. DO NOT WAIT UNTIL THE WEEK BEFORE THE ASSIGNMENT IS DUE TO ATTEMPT TO MAKE THE APPOINTMENT. SAME DAY APPOINTMENTS OR WALK-INS WILL NOT BE GRANTED – NO EXCEPTIONS. If you miss your required date listed above, 5 points per day late will be given. You will not need to turn in a hard copy of your resume. The completed appointment is all that is needed to obtain the points for this assignment.
Please note that absolutely no resume reviews for this assignment will be completed finals week.
GROUP PRESENTATION (60 points):
Teams will choose an organization to present to the class. Presentations will be 8 minutes in length (timed). During the presentation, each team member is required to take a significant role in the presentation providing relevant content about the chosen organization including the following:
Organization name and why that specific organization was chosen by the group
Core business of the organization
Organization’s Mission, Vision, Value, and Directional statements
Explanation of the type of organizational structure of the company
Other information the group deems important to their presentation
Presentation information:
1. One group member will submit the name of the organization group has chosen to present in class on 2/3/15. If the name is not submitted by the date specified, 10 points will be deducted off final presentation score.
2. Organizations being presented must be already in existence – not start-up companies.
3. These presentations will take place 3/10/15 and 3/17/15. Groups will be presented in numerical order.
FINAL SPEECH (60 points):
Students will research a real, documented case ethical dilemma that is in their major field and present their findings. The presentation must include the following:
1. Describe the case
2. Define the ethical dilemma
3. Indicate the stakeholders involved
4. Provide a better alternative and why it would be better
Student presentations will be recorded for assessment purposes, with their permission. These presentations will take place 4/14/15, 4/21/15, and 4/28/15 and will be 5 minutes in length (timed). These presentations will be spread over three weeks.
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FINAL SPEECH REFLECTION SUMMARY (0 points) – In class, student will write up a brief summary of what you learned from each presentation and one follow-up question per presentation. The form will be provided to you.
QUIZZES (10 points each / 70 total points):
There will be chapter quizzes given over the textbook after each chapter to assess your comprehension of the material. If a quiz is missed, there will not be an opportunity for a “make up”. Therefore, knowing the quiz open and close dates is IMPERATIVE.
FINAL EXAM (100 points):
There will be a one hour final exam. Detailed information is forthcoming.
Final Exam Day/Date Final Exam Time
TBA TBA
Please arrive early for the exam! There will be no late admissions to the classroom once the exam has begun.
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Schedule of Topics (Schedule may change as necessary)
DATE
WEEK
TOPIC
POINTS
1/13/15
1
Syllabus Packet (Please review it in its entirety)
---
Read Chapter 1: “Attitude, Goal Setting & Life Management”
---
Complete Chapter 1-Activity #4 (page 16) in the book and bring to class with you Tuesday, February 3, 2015
10 points
1/20/15
2
Write your goals on the Goal Sheet provided in Blackboard
(It is not necessary to share them with me).
---
Discussion Board #1: Write in your own words why you feel goals are important.
Due by Friday, January 30, 2015 by 11:59 p.m.
---
Chapter 1 Quiz
Quiz will close on Tuesday, January 27, 2015 at 11:59 p.m.
---
20 points
---
10 points
1/27/15
3
Presentation Groups will be set up in Blackboard
Get to know your team members via Blackboard – exchange information. Start deciding which organization you will present.
---
Read Elevator Pitch information and
expectations for next class
---
Develop your elevator pitch using the form provided on Blackboard and PRACTICE, PRACTICE, PRACTICE!
---
2/3/15
4
Elevator Pitch Presentations
---
Draw numbers for final speeches
---
Groups get together face-to-face to meet
---
Assignment review for next week
60 points
2/10/15
5
Read Chapter 2: “Quality Organizations and Service”
---
Chapter 2 Quiz
Quiz will close on Tuesday, February 17, 2015 at 11:59 p.m.
10 points
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DATE
WEEK
TOPIC
POINTS
2/17/15
6
Read Chapter 3: “Interview Techniques”
---
Chapter 3 Quiz
Quiz will close on Tuesday, February 24, 2015 at 11:59 p.m.
10 points
2/24/15
7
Read Chapter 4: “Etiquette and Dress”
---
Chapter 4 Quiz
Quiz will close on Tuesday, March 3, 2015 at 11:59 p.m.
---
10 points
3/3/15
8
Read Chapter 5: “Human Resources and Policies”
---
Chapter 5 Quiz
Quiz will close on Tuesday, March 10, 2015 at 11:59 p.m.
---
10 points
3/10/15
9
Group Presentations
60 points
3/17/15
10
Group Presentations
(See above)
Week of 3/23/15
SPRING BREAK
---
3/31/15
11
Read Chapter 6: “Ethics, Policies & Diversity”
Chapter 6 Quiz
Quiz will close on Tuesday, March 7, 2015 at 11:59 p.m.
10 points
4/7/15
12
Read Chapter 7: “Accountability and Workplace Relationships”
---
Chapter 7 Quiz
Quiz will close on Tuesday, March 14, 2015 at 11:59 p.m.
MAKE YOUR REQUIRED RESUME REVIEW APPOINTMENT THIS WEEK
10 points
4/14/15
13
Final Speech Presentations
60 points
4/21/15
14
Final Speech Presentations
(See above)
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DATE
WEEK
TOPIC
POINTS
4/28/15
15
Final Speech Presentations
--- Required Resume Review Assignment Due
(See above)
50 points
Finals Week
5/4/14 – 5/10/15
16
Final Exam
TO BE DETERMINED
(Being held on campus)
100 points
